ORDERLY LLC POLICIES
A Hassle-Free Experience
At Orderly LLC, we want to make sure shopping at our welcoming cabinet and closet store is as enjoyable as possible. That’s why we’ve worked hard to make sure our store policies are fair, clear and transparent. You can find a full outline of our policies below. If you can’t find the information you’re looking for, get in touch. We look forward to serving you at Orderly LLC.
If you have a problem with any product sold by Orderly, please reach out so we can resolve your concerns! If there are product defects, we want to know, and will get you a replacement as soon as possible.
About Our Policy
All Kiwi Closet and Kiwi Cabinet products warranted for 2 years from date of delivery of product. Any hardware accessories supplied as part of any Kiwi products are warranted by the manufacturer of the hardware accessory.
Installation is warranted for 1 year. We guarantee a professional installation. Any problems with walls not being plumb or straight, or with floors not being level or flat we will work with in the most professional way, but can't guarantee a perfect installation under such conditions.
OUR SHIPPING POLICY
Everything You Need to Know
Kiwi Closets and Kiwi Cabinets products are shipped flat-packed from Eastern South Dakota via Fedex LTL. Customers are responsible for all shipping costs. Any crates 6' or less in length can be delivered to jobsites without having unloading equipment present. Crates over 6' in length can be delivered to jobsites if unloading equipment is onsite, or will be delivered to the Orderly store in Vancouver WA for customer pickup or installer delivery to the jobsite.